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GET BETTER HARDWARE SERVICE
Join the thousands of customers that enjoy a better multivendor hardware service experience with TERIX. TERiX will provide you with
- OEM certified and trained engineers – All TERiX engineers are required to obtain at least one OEM certification. 100% of TERiX engineers are Cisco certified.
- Customizable support contracts and SLAs tailored to your business needs
- Co-terminus contracts that allow you to more easily manage your assets on one service contract.
- Contract true-ups – allowing you to add and delete assets from your contract as your business needs change
- “Call home” capability – proactive problem reporting and diagnosis 7x24x365 with the TERiX proprietary ProServe™ feature provides constant monitoring of your critical systems.
- “Fix First” philosophy – If you accidently leave an asset off your service contract and it fails – we’ll repair it anyway!