Better Service, Better Value

Expert Datacenter Hardware Maintenance

Global Support

International Standard of Service

Engineering

OEM Certified

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Our Services

World class Storage, Server, and Network Maintenance. 30+ OEMs supported.

Storage

TERiXSTORAGE offers hardware maintenance on systems ranging from small NAS appliances to giant walk-in storage devices, both new and legacy. TERiX lets you retain critical storage systems affordably for decades after the OEM has declared them End of Service Life.

Server

TERiXSERVER delivers enterprise-grade hardware support for servers and mainframes in America’s, Europe, Middle East, Asia-Pacific, Africa and Australia. TERiX supports new and legacy hardware, mixed-vendor environments, and multiple service levels on the same contract, with volume discounting across brands.

Network

TERiXNETWORK hardware support is available for directors, routers, switches and more. TERiX offers a proactive option (and onsite service) for the devices that need it, and reactive options on devices that don’t. Get global coverage – and mix and match SLA levels on the same contract.

Corporate Overview

 

TERiX is the leading independent provider of flexible and innovative hardware and software maintenance service offerings to more than 1,000 customers worldwide, including many of the Fortune 500. TERiX focus is on the data center client with complete solutions for major OEM hardware suppliers. TERiX delivers customized and flexible services to the public sector, manufacturing, high-tech, aerospace, telecom, banking/finance and chemical/pharmaceutical sectors, with many of each industry’s largest and most respected brands as current clients.

Our Global Reach

 America’s, Europe, Middle East, Asia-Pacific, Africa and Australia TERiX offers coverage to virtually every major metropolitan area in the World. We are constantly expanding our coverage areas globally, especially in the Asia-Pacific region. For more information about coverage in specific geographic areas, please contact your TERiX sales representative for more information or send us a heads-up on our Contact Page. Browse all TERiX Service Locations.

Happy Customers

 

In the end, all we do at TERiX is service. Our main selling point over Original Equipment Manufacturers (OEMs) and other Third Party Maintainers (TPMs) is that our service delivery is consistently, reliably, objectively better. We’re only as good as we were the last time we handled a ticket, so we’re excited that our customers’ aggregate current satisfaction score is 4.8 out of 5, 96% are “very satisfied”.

F.F. Software Engineering Director

TERiX gives me peace of mind on and off of the job. I know they will be there any time that I need their support. With the money I have saved by using TERiX, I have been able to increase the capacity of my server room two-fold.

Large Telecom Operations Manager

I also wanted to say how pleased I am with all of the people from TERiX Support who have worked with this call. The professionalism of everyone and the quality of work that went into this call to make sure that all details were correct before the site engineer was dispatched was excellent.

Leading Video Game Software Developer

We are happy to be back. TERiX has raised the bar.

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