{"id":646,"date":"2021-12-13T14:11:19","date_gmt":"2021-12-13T14:11:19","guid":{"rendered":"http:\/\/demo.terix.com\/?page_id=646"},"modified":"2021-12-16T09:35:05","modified_gmt":"2021-12-16T09:35:05","slug":"systems-integrators","status":"publish","type":"page","link":"https:\/\/terix.com\/fr\/partners\/strategic-partner\/systems-integrators\/","title":{"rendered":"Int\u00e9grateurs De Syst\u00e8mes"},"content":{"rendered":"

<\/p>\n

INT\u00c9GRATEURS DE SYST\u00c8MES<\/strong><\/h3>\n

Outsourcing Simplicity<\/h3>\n

TERiX is a full-featured alternative to OEM hardware maintenance, delivered by hardware and engineering experts certified on over 30 OEM brands, using certified and lab-tested parts. Our technicians and engineers are familiar with thousands of single and cross-brand configurations, and are easy to work with at any level. Systems and service integrators enjoy the practical benefits of partnership with TERiX as a multi-vendor, multi-lifecycle maintenance provider, operating as an extension of the integrator\u2019s own brand as a more agile and potentially more profitable alternative to rigid OEM maintenance.<\/p>\n

This not only boosts your offering with multi-brand, multi-lifecycle, multi-location services, but provides crucial scalability and insurance for the future as enterprise customers grow and their systems evolve over time. Partnering with TERiX gives you a broad and deep menu of datacenter maintenance services to offer customers now and to attract more customers in the future. You secure the business, and TERiX does the work, bringing you more opportunities and revenues.<\/p>\n

Global scope with local reliability<\/h3>\n

TERiX compared to Maintenance Industry Benchmarks<\/h4>\n
\n\n\n\n\n\n\n\n\n\n
Industry Standard<\/th>\nTERiX<\/th>\n<\/tr>\n
Avg. time to reach a human being:<\/td>\n<\/tr>\n
55 seconds<\/td>\n17 seconds<\/td>\n<\/tr>\n
Percentage of time Service Level Agreement (SLA) is met:<\/td>\n<\/tr>\n
88.5%<\/td>\n98.3%<\/td>\n<\/tr>\n
Correct part available same-day percentage:<\/td>\n<\/tr>\n
86.9%<\/td>\n96.8%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u201cIndustry standard benchmarks excerpted from Gartner Market Focus Survey \u00a92008 The Gartner Group. TERiX performance excerpted from TERiX Ticketing System and Response Center analytics as of Jul 2017.\u201d<\/p><\/blockquote>\n<\/div>\n