TERiX International (TERiX), a global leader in providing independent multi-vendor hardware maintenance and service solutions, announces expansion of its TERiX footprint and new technical capabilities following a stellar year-end financial report.
TERiX Computer Service has enhanced its internal systems (named “Apollo”) with a key new release that includes features that allow more employee focus on customers and partners.
TERiX Computer Service has implemented a Net Promoter Score (NPS) Program to measure customer satisfaction in its global service delivery group.
TERiX Computer Service adds industry perspective for its customers and partners in its Whitepaper Series focused on data center support issues.
TERiX Computer Service has been awarded a global field service delivery contract for onsite labor in support of networking equipment by a Large Systems Integrator (SI) for their Global Pharmaceutical Customer.
TERiX Computer Service has been awarded a field engineering “Smart Hands” onsite labor contract by a large international cyber security and software company.
TERiX Computer Service has added cities where its best of breed data center support capabilities will be available in South America. TERiX currently delivers support in North America, Europe and Asia, and adding more cities for delivery in Mexico, Brazil, and Chile.
TERiX Computer Service passes a major milestone in a deployment project by delivering more than 1,800 sites successfully. TERiX was awarded a contract from a large Systems Integrator (SI) for delivery of Deployment services for a large Retail Industry client in June of 2016.
A major world-wide telecommunications company selected TERiX Computer Service to replace hardware break-fix services from several major OEMs and in the process saved millions of dollars in OEM support costs.
TERiX Computer Service was awarded a multi-year network service and support contract from a global communications, hosting and intent service provider.