Right Part. Right Time.

At TERiXLOGISTICS, getting the right part to the right place every single time is easy. 

• TERiX has national and international logistics and engineering centers

• TERiX has regional (RSL) and local secure stocking locations

• TERiX logistics and movement are affected by every customer site

• TERiX uses OEM parts and replaces “like for like”

• TERiX parts certification lab provides quality checks beyond others

Our experienced logistics team in combination with our delivery best practices and processes honed over the past 12 years create a vast network that makes a difference in your service experience with TERiX.

TERiX measures our internal and external performance against statistics set for our industry best peers.  TERiX first part onsite within SLA statistics, as compared to Gartner Group averages shows us meetings expectations at a 98.6% rate.  Our transition teams integrate with logistics and engineering teams to prepare proper kits, parts and spares for each customer order, and set automatic replenishment levels for parts usage to ensure parts availability in region for service events 7x24x365.

It’s all a part of our deliverable.  It’s a commitment to you.  Better Service.  Better value.